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Frequently Asked Questions


Q. Where do you ship from?

A. We ship from Clifton Park, NY 12065. See Shipping Details

Q. What is the difference between Indoor Court Shoes and Outdoor Court Shoes?

A. Indoor Court shoes have a non marking rubber gum sole for use on gym floors such as basketball or racquetball courts. Outdoor court shoes have a harder rubber sole used on surfaces such as tennis courts.

Q. What is your return policy

A. See details of our return policy

Q. Can Platform Tennis Paddles be used for Paddleball?

A. No. Platform Tennis Paddles have a textured surface and are not intended for use in paddleball

Q. How Do I submit a Paddle for Warranty

A. The manufacturer's offer a 6-12 month warranty on racquets from the original date of purchase. View Warranty Return Details

Q. What are your Shipping Times.

A. ships from 606 Pierce Rd, Clifton Park NY, 12065. Our Store Hours are Monday - Friday 9:00am - 5:00pm ET. PaddleballGalaxy offers Free shipping on all orders over $69 shipped to the contiguous US. We ship out all our orders the same day they are placed Monday - Friday before 3pm E.T. Bag Embroidery can take an extra business day. View Shipping Details

FREE 1-2 Day SHIPPING over $69 to contiguous US - FREE to Canada over $349 - FREE International over $699